Sales Support – Fixed Broadband, Chief Operating Officer Office at MTN NIgeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognizable. It is through the compelling brand that we are able to attract the right talents, whom we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position of:

Job Title: Sales Support – Fixed Broadband, Chief Operating Officer Office

Job Identification: 1056
Location: MTN Plaza, Falomo, Ikoyi, Lagos State
Job Schedule: Full Time
Job Category: MTN Level 1
Reports To: General Manager Fixed Broadband
Division: Fixed Broadband

Related: Manager – Financial Services, Information Technology at MTN Nigeria

Job Responsibilities

• Process all departmental cash advances and expense reimbursements.
• Sales support coordinates the departmental common drive to ensure organized records and appropriate access and rights to respective team members and channel teams.
• Maintain the consolidated regional field coverage plans and track implementation through daily and weekly reporting by respective team members.
• Collate all team member reports to ensure timely and organized feedback to respective channel units on programs and activities undertaken
• Assist in providing reliable and efficient administrative support services
• Monitoring appropriate utilization of office supplies
• Raise all requisitions for the department
• Administration support for reception management
• Ensure security of records (files, etc) and archival systems
• Custodian of channel databases within the region – conduct regular updates and ensure usability.
• Organizing staff travel and accommodation
• Assist in preparing required reports in support of business operations and management decisions.
• Escalate customer issues and ensure resolution and feedback to the sales team.
• Ensure good work relationships with stakeholders.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

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Requirements
Education:

• First Degree
• Fluent in English.

Experience:

• 1- 3 years of experience in an area of specialization, with experience working with others
• Experience working in a small to medium-sized organization.

Application Closing Date
11:59 pm: 29th November, 2026.

How to Apply
Interested and qualified candidates should:
Click here to apply online

FAQs

1. What does the Sales Support – Fixed Broadband role entail at MTN Nigeria?

The role focuses on supporting the Fixed Broadband sales operations within the Chief Operating Officer (COO) office. This includes assisting with customer onboarding, managing sales data, coordinating with technical and sales teams, and ensuring smooth delivery of broadband services to customers.

2. Who can apply for the Sales Support – Fixed Broadband position?

Typically, applicants with a background in Business Administration, Marketing, Telecommunications, or related fields are preferred. Strong communication skills, data management ability, and basic knowledge of broadband or telecom services are also important advantages.

3. What are the key responsibilities of this role?

Key responsibilities include tracking sales performance, supporting broadband product rollouts, preparing reports for management, assisting in customer service coordination, and ensuring alignment between sales and operational teams within the COO office.

4. Why is this role important in MTN Nigeria’s operations?

The Sales Support – Fixed Broadband role is crucial because it helps bridge the gap between sales execution and operational delivery. It ensures that broadband services are efficiently rolled out, customer issues are addressed quickly, and revenue targets are effectively monitored and achieved within MTN Nigeria.