MTN Nigeria Job Recruitment 2022/2023 Application Portal – Apply Now

MTN Nigeria Job Vacancies (10 Positions)

MTN Nigeria Job Recruitment 2022/2023 Application Portal – We are glad to inform the general public that MTN Nigeria is recruiting suitably qualified candidates to fill the vacant job positions in their company. Interested candidates should kindly follow the job application procedures below to apply successfully.

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Manager – Technology Compliance and Analytics, Risk and Compliance

Job Identification Number: 1194
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Senior Manager Compliance and Ethics Management
Division: Risk & Compliance

Main Responsibilities

  • Support the development and implementation of IT compliance analytics solutions and standards and review the adequacy and effectiveness of implemented IT controls.
  • Assess the adequacy and effectiveness of existing technology policies and procedures to ensure compliance with applicable laws and regulatory requirements.
  • Serve as an effective second line of defense through the execution of technology compliance analytics and modeling.
  • Build relevant tools to perform technology compliance analytics to provide insights for decision making and corrective action.
  • Perform regular monitoring of relevant IT control systems and recommend  improvements
  • Review MTNN’s data privacy and protection policies and procedures to ensure compliance with NDPR, GDPR and other relevant regulatory requirements
  • Support MTNN’s Data Protection Compliance Organizations during the statutory audit of the company’s privacy and data protection practices
  • Ensure compliance with NITDA regulation on the timely submission of data protection audit reports
  • Implement appropriate strategies for monitoring MTNN’s technology assets to ensure adherence to all applicable regulatory requirements, policies, and Data privacy regulations.
  • Undertake investigations on cases of non-compliance with applicable laws, regulations and standards, and seek ways to resolve issues that arise due to non-compliance
  • Report on results of monitoring and testing activities to the Senior Manager, Compliance and assist with other reporting as required
  • Assess the effectiveness of MTN’s compliance monitoring and testing programs and provide recommendations on improvements.
  • Serve as advisor to IT and other business units on relevant IT compliance strategies and consult on compliance issues regarding user built/ managed systems
  • Keep abreast of existing and emerging technology-related regulations and processes and discuss emerging compliance issues with management
  • Review the impact of IT projects/initiatives to ensure compliance with relevant laws and regulations
  • Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.

Minimum Requirements

  • Candidates must have a minimum of a Bachelor’s Degree in Computer Science, Engineering, Information Systems or other related fields
  • Having a professional Certificate (Certified Information Systems Auditor (CISA) certification) and Certification in data analytics and big data is an added advantage.
  • Minimum of  6 – 13 years’ experience which includes Minimum of 5 years’ of combined IT experience with a broad range of exposure to IT Governance, IT audit, compliance and systems analysis
  • Proficiency in data analytics
  • Experience reviewing the design of IT solutions
  • Experience in scripting and performing in-depth data analysis
  • Experience working in a highly regulated environment
  • Understanding of the Nigerian telecommunications industry and regulatory framework
  • Knowledge and experience of leading compliance and governance frameworks, methodologies and emerging practices.

Interested and qualified candidates should: Click here to apply online

Job Title: Account Partner – Value Sales Technical ICT, Enterprise Business

Job Identification: 1188
Location: Ikoyi, Lagos
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Senior Manager EBU Sales
Division: Enterprise Business

Job Description

  • Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
  • Account for the fulfilment of the sales process – from lead generation to bill delivery.
  • Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
  • Conduct research on potential customers and their disposable income using the data mining system.
  • Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
  • Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
  • Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
  • Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
  • Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
  • Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business
  • Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
  • Ability to liaise with supervisors on discount issues
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Minimum Requirements

  • Candidates must have a minimum of  a Bachelor’s Degree in any related discipline
  • Minimum of 3 years’ relevant work experience in related discipline.
  • Candidates must be Fluent in English.
  • Experience working in a medium organization.

Interested and qualified candidates should: Click here to apply online

Job Title: Account Partner – Public Sector, Enterprise Business

Job Identification Number: 1178
Locations: Abuja and Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Senior Manager EBU Sales
Division: Enterprise Business

Main Responsibilities

  • Increase MTN market share by achieving set target through the acquisition of new accounts as well as development and maintenance of current accounts.
  • Account for the fulfilment of the sales process – from lead generation to bill delivery.
  • Seek new clients and create more business opportunities daily, from existing clients so as to Increase company revenue.
  • Conduct research on potential customers and their disposable income using the data mining system.
  • Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department
  • Prepare and present all corporate sales (weekly and monthly), contractual documentation and status reports according to MTN quality standards.
  • Carry out continuous analysis of relevant industry, to identify new prospects or opportunities for the corporate sales department.
  • Log all customer requests for service, queries and complaints, escalate and troubleshoot where necessary.
  • Build an in-depth knowledge of the customers’ operating environment, business drivers, ambition, issues, problems and obstacles in order to develop and implement solutions to meet their strategic corporate needs
  • Maintain excellent partnership-relationships with customers, based on trust and an in-depth understanding of the customers’ business
  • Assist customers in understanding the value proposition and differentiations of the MTN data products and services.
  • Ability to liaise with supervisors on discount issues
  • Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
  • Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Minimum Requirements

  • Candidates must have a minimum of  a Bachelor’s Degree in any related discipline
  • Minimum of 3 years’ related work experience in the related discipline.
  • Candidates must be Fluent in English Language.
  • Experience working in a medium organization.

Interested and qualified candidates should: Click here to apply online

Job Title: Manager – Device Management, Marketing

Job Identification: 1186
Location: Ikoyi, Lagos
Job Category: MTN Level 3
Job Schedule: Full time
Reports To: Senior Manager Data & Partnership
Division: Marketing

Job Description

  • Manage MTN device specifications, customizations, testing and onboarding process, including the introduction of new device features on the network
  • Manage Device orders end-to-end including ensuring all necessary documentations and certifications are secured,
  • In conjunction with our Device partners and procurement, ensure availability of a wide range of devices and adequate stock levels at all MTN touch points
  • Development of consumer and retail/channel value propositions for devices
  • Identify and evaluate new devices to meet customers demand and develop initial business cases to support new device requirements. Source insights from channel & segments profitability and BI to ensure proper creation & feasibility of offer creation – continuously assess product potential and profitability.
  • Strategic Partnerships with Original Equipment/Device Manufacturers (OEMs/ODMs) to drive MTN’s device market share
  • Lead device launches and relevant special projects in coordination with the internal teams.
  • Push development ideas to segment managers regarding product development related special Projects like Device upgrades, Device Trade-in, Buy Back, Device Leasing etc.
  • Manage the reports and progress of the device launched and special projects launched and provide the insight for each projects, which gives the fact for the profit margin on the projects launched and the win-loss analysis against the set forecast.
  • Assist in achieving MTNN’s smartphone and broadband penetration targets across different customer segments to increase ARPU, acquire new customers, and retain existing customers.
  • Monitor and evaluate market trends and provide competitive insight and bring development ideas/concept papers to the relevant stakeholders to generate positive revenue and differentiate device offerings.
  • Review device performance (along all defined criteria) and provide senior management with response actions in keeping in line with set business objective and goals and develop contingency plans as required to address shortfalls or excesses.
  • Report (device reporting and tracking) on a monthly basis to management relating to progress made vs. target.

Minimum Requirements

  • Candidates must have a minimum of a Bachelor’s Degree in Marketing or a related discipline
  • Having a Master’s Degree in relevant discipline is an added advantage.
  • Minimum of 6 years’ experience which includes 3 years in a supervisory/management role in Telecoms marketing and/or Sales and 2 years in managing projects
  • Experience in device specification development, device supply, retail/sales, support, channel development and problem management
  • A good understanding of systems, networks and mobile telecoms, mobile applications and mobile devices
  • Proven experience in customer management, market research, marketing strategy execution, and performance tracking
  • Proven experience in driving Home Broadband market development would be an added advantage.

Interested and qualified candidates should: Click here to apply online

Application Closing Date

3rd March, 2022.

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