Location: Enugu – South-East
Employment Type: Full-time
Job Title: Regional Recovery Officer
The function is for somebody with an skilled neighborhood liaison relationship background who will tackle duties as regional restoration officer to facilitate the restoration of Lumos Nigeria Solar programs throughout the area of protection inside Nigeria. We search the companies of skilled RRO in Nigeria to take care of and strategically broaden the repossession line and relationships with the purchasers inside the area by recruiting area service Repossession Officers (Repo) who will immediately work in the assigned space and reporting to the RRO. Below are the precise duties of the function:
The RRO will likely be accountable for conserving observe of defaulting buyer accounts to establish nature of repossession required. Manage relationships with defaulting clients to make sure compliance with repossession, reimbursement agreements, undertakings and so on.
Will plan and chart efficient course of actions to get well Company property or its financial worth from defaulting clients. Will observe and find legitimate contacts and residence of defaulting clients for onward switch to repossession brokers for restoration of Company property or its financial worth.
Support the upkeep of a group and restoration portfolio. Ensure weekly restoration targets are met.
Responsible for the recruitment, coaching, and sensitization of the repossession brokers in recovering Company property or its financial worth from defaulting clients. Responsible for the monitoring, coordination and assigning of defaulting clients instances to the repossession brokers, who will do the bodily repossession of the property whereas the RRO will likely be accountable for attaining Lumos Recovery month-to-month/yearly goal and assigned strategic restoration targets in every area.
Areas of Coverage – (South-East Zone)
Develop and preserve strategic long-term relationships inside LGAs and states to facilitate natural progress and adherence to long-term U-Report targets.
Develop strategic planning to enhance restoration outcomes from the assigned geographic places.
Recruit a minimal of 15 certified and competent Repo Agents in every State to enhance restoration outcomes from the assigned geographic places.
Strategize & Coordinate with Repo Agents inside the areas on restoration of programs (for higher attain, devoted engagements, and improved impacts).
Interpret information, analyse outcomes and supply ongoing every day, weekly, and month-to-month reports guarantee goal is met.
Plan and current weekly/month-to-month reports on restoration progress, objectives and quarterly initiatives based mostly on the agreed goal matrices.
Facilitate engagements with clients every day inside the area by electronic mail, cellphone, dwell chats (on-line and offline) and in-person conferences.
Prepare weekly, month-to-month, quarterly Repo Agent recruitment achievement and forecasts.
Train potential Repo Agents on restoration actions.
Open, follow-up, escalate and shut instances raised in the authorized pool Platform.
Support the Line Manager and different perform/worker as could also be assigned.
Any different duties assigned by the Line Manager.
The function reports to the Legal Manager
The obligation places cowl all six (6) States in the area.
The contract period is 6 Months (renewable topic to good performance)
Fluency in English and data of native working language of chosen obligation station is an asset.
First degree in an relevant self-discipline, Graduate-HND/BSC/BA
Strong understanding of debt restoration processes
Proficiency in using Microsoft workplace functions
Two (2) years post-NYSC work expertise in the same area
Knowledge of renewable power is fascinating
Self-motivated and self-directed
Assertiveness and Persistence
Good Customer Relations and interpersonal abilities
Result oriented and a Go-getter
Negotiation abilities Investigative Skills
Eager to broaden the restoration actions with the Repo Agents inside areas
Strong problem-solving abilities
Expert and confirmed Collection and restoration abilities
Superior proficiency of indigenous languages relevant in area
Good verbal and written communication abilities
Ability to multitask, handle giant groups and being snug coping with a various pool of people
Able to analyse information and statistics and translate outcomes into higher options.
Intermediate laptop abilities, expertise with Microsoft Office Suite with emphasis on superior Excel and Powerpoint abilities.
Availability to journey as wanted.
Application Closing Date: 16 October, 2020.
HOW TO APPLY
Interested and certified candidates should send their CV to: email@example.com utilizing the Job Title as the topic of the mail.