Catholic Relief Services Recruitment & Job Vacancies

Catholic Relief Services

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.

CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peace building.

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CRS has been supporting program activities in Nigeria for over 30 years and has long-standing relationships with Church and non-Church partners and communities throughout the country. The Nigeria country program has a diverse funding base with projects in health, nutrition, food security and agricultural livelihoods, microfinance (SILC), emergency response and peace building. CRS/Nigeria currently has over 210 national and 8 international staff. With an FY22 annual budget of over USD $100 million, coupled with strong donor interest in supporting CRS’ work in the country, significant growth opportunities exist for the CP. The CP has been supporting emergency activities in the NE states since 2015 with offices in Damaturu, Maiduguri and Yola.

We are recruiting to fill the positions below:

Job Title: Project Officer – Nutrition

Job ID: 2200003U
Location: Maiduguri, Borno
Job Type: Full-time
Shift: Standard
Schedule: Regular
Job Level: Day Job
Travel: Yes, 50 % of the Time
Job: Program Management
Employee Status: Individual Contributor

Job Summary

  • The Nutrition Project Officer will be responsible for the overall management of the day-to-day activities of CMAM and MIYCN-E programme in assigned locations. The Nutrition Officer with support from Senior Project Officer- Nutrition will undertake the following responsibilities related to project cycle management, technical direction, and field activities implementation.

Roles and Key Responsibilities

  • Support the coordination and monitoring of project activities at the field level, ensuring implementation schedules are met as per the detailed activity plan, and that adherence to systems for quality project implementation are strengthened.
  • Coordinate communication and facilitate information sharing among the project team, implementing partners, and project beneficiaries at the community level to assist local partners in strengthening the community interest, involvement and support networks.
  • Liaise with various community stakeholders and mobilize them to ensure full involvement of community leaders, community representatives, and local government representatives in the overall implementation and improvement of project activities.
  • Carry out weekly activity supervisory visits, review the data collection process to ensure it’s per the MEAL standards across project locations assigned.
  • Work closely with partner Nutrition Officers, CNMs and Lead mothers to ensure activities are well planned and delivered as per the approved DIPP.
  • Ensure adequate availability of food and non-food supplies for distribution in all project locations and share monthly distribution plan with the Nutrition Manager
  • Develop distribution tracker to track all the Nutrition commodities dispatched to the field locations.
  • Submit weekly field data and report to the Nutrition Manager
  • Report any progress and any problems in a timely manner
  • Ensure effective follow ups on beneficiaries in all project locations.
  • Identify gaps and present plans for capacity building to inform effective programing
  • Attend regular nutrition meetings and assist in any other tasks when required
  • Respect the dignity and culture of beneficiaries and other members of the community
  • Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere standards.
  • In coordination with the project team support capacity building events for community representatives.
  • Coordinate, monitor, and report on volunteer activities.
  • Compile data provided at the community level as per project requirements and contribute to the preparation of reports.
  • Review and highlight opportunities for Protection, safeguarding and Gender mainstreaming in the proposed Nutrition activities; And follow up to ensure, nutrition team integrate the protection principles during activity design and implementation.

Key Working Relationships:

  • Internal: Head of Office, Senior Nutrition Project Officer, Accountability Officer, Enumerators, GBV Officer.
  • External: Partner staff, contractors, CNMs, volunteers and vendors.
  • Supervisory Responsibilities: None.

Basic Qualifications

  • B.Sc in Nutrition / Public Health / BSc or equivalent.
  • 4 to 6 years of work experience in community development and mobilization, implementation of CMAM and MIYCN-E projects in emergencies, preferably Northeast, Borno state.
  • Experience in conducting nutrition assessments and an understanding of nutritional surveillance and information systems.
  • Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with all beneficiaries.
  • Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions.
  • Excellent report writing, coordination and planning skills.
  • Excellent capacity-building skills and ability to develop training plans and write training reports. He/She should have great support supervision skills and be able to organize on the job training for partner Officers, CNMs and Lead mothers.
  • Experience in participatory action planning and community engagement.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Preferred Qualifications:

  • Experience in participatory action planning and community engagement.
  • Experience monitoring projects and collecting relevant data preferred.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Knowledge, Skills and Abilities:

  • Observation, active listening, and analysis skills with ability to make sound judgment.
  • Good interpersonal skills and the ability to interact effectively with diverse groups.
  • Proactive, agile, results-oriented, and service-oriented.
  • Solid analytical, reporting writing skills, and communication skills.
  • Sound knowledge and skills in training and facilitation.
  • Team spirit and excellent interpersonal relations.
  • Great innovative and creative skills, as well as ability to document high quality success stories.

Required Languages:

  • English and Hausa required. Kanuri strongly preferred.

Travel:

  • Must be willing and able to travel up to 60 %.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship.

Interested and qualified candidates should:
Click here to apply

Job Title: Project / Grant Accountant

Job ID: 22000049
Location: Maiduguri, Borno
Job Type: Full-time
Shift: Standard
Schedule: Regular
Job Level: Day Job
Travel: Yes, 10 % of the Time
Job: Finance
Employee Status: Individual Contributor

Job Summary

  • You will help coordinate and contribute to the implementation of the BHA policies and procedures in compliance with CRS’ established accounting standards, Generally Accepted Accounting Principles (GAAP), donors’ rules and regulations, and legal requirements to support high-quality programs serving the poor and vulnerable. You will efficiently perform accounting services through documenting the THRIVE financial transactions by compiling, analyzing, and verifying account information, preparing account entries, and delivering financial reporting services throughout the project life cycle.

Roles and Key Responsibilities

  • Set and monitor sound accounting and financial reporting procedures for THRIVE subrecipients and partners following established standards. Ensure setup and maintenance of all data required for processing financial transactions for assigned accounts in Insight
  • Review and validate supporting documentation before processing of financial transactions to ensure all required documents are accurate and complete and authorizations are in place.
  • Record financial transactions following appropriate authorizations. Review and analyze various accounts to detect irregularities. Advise on corrective actions and prepare correcting entries and adjustments, as necessary.
  • Assess, evaluate and monitor subrecipient financial management processes in accordance with policy and strengthen capacity of partner in financial accounting and transactions.
  • Monitor disbursement/receipt schedules, alert relevant THRIVE staff of due payments/liquidations, and maintain appropriate communication and follow-up to facilitate timeliness of financial resource management and compliance with set deadlines.
  • Prepare various periodic and ad hoc financial reports and perform variance analysis to assist THRIVE staff with decision-making. Assist with budget maintenance for proper management of financial resources.
  • Provide information to THRIVE staff, subrecipients, and partners on financial accounting policies and procedural compliance issues and deliver training and other capacity building activities.
  • Perform assigned treasury duties, as long as segregation of duties is ensured.

Key Working Relationships:

  • Internal: Deputy Head of Finance, Finance Manager, Head of Office, Admin Manager, Procurement Manager.
  • External: Subrecipients, and External Auditors.
  • Supervisory Responsibilities: None

Basic Qualifications

  • B.A. Degree in Accounting, Finance, Economics, Business Administration with courses in accounting, or a qualification in accounting (CPA/ACCA or equivalent).
  • 6 to 9 years relevant work experience with INGO/NGO, of which three years should be in management in USG grants/finance and compliance similar to this position. Very a strong finance background.

Preferred Qualifications

  • Knowledge of the relevant public donor regulations preferred.
  • Proficient in MS Office packages (Excel, Word, PowerPoint, Visio), Web Conferencing Applications. Knowledge of Enterprise Accounting software or similar financial reporting software preferred.

Knowledge, Skills and Abilities:

  • Excellent analytical skills with ability to detect and report inconsistencies
  • Conscientious, accurate and thorough with great attention to detail
  • Ethical conduct in accordance with recognized professional and organizational codes of ethics
  • Proactive, resourceful, solutions oriented and results-oriented
  • Ability to work collaboratively

Required Languages:

  • English and Hausa required.

Travel:

  • Must be willing and able to travel up to 10 %.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship

Interested and qualified candidates should:
Click here to apply

Job Title: Project Officer – Feedback

Job ID: 2200004E
Location: Maiduguri, Borno
Job Type: Full-time
Shift: Standard
Schedule: Regular
Job Level: Day Job
Travel: Yes, 50 % of the Time
Job: Program Management
Employee Status: Individual Contributor

Job Summary

  • As a member of the Emergency project team, the Feedback Desk Officer will serve as the focal point for CRS Feedback and Complain Response Mechanism (FCRM) at the field level.
  • S/he will ensure that all the calls, messages and in person feedback are timely attended to, logged, and reported into the system.
  • S/he will assist the Program Managers by providing necessary information and reports on feedback received and actions taken.
  • The Feedback Desk Officer’s thorough and service-oriented approach will ensure that the project consistently applies best FCRM practices and constantly works towards improving the impact of its benefits to those we serve.

Roles and Key Responsibilities

  • Serve as the primary custodian of the feedback hotline and email.
  • Lead and provide all technical support to the project accountably focal points relating to the receipt and actioning of feedback and/or the response to feedback provider.
  • Assist in technical troubleshooting required for hotline system.
  • Manage a central database (ZOHO platform) record on feedback and complaints received from the field in a timely and regular manner.
  • Maintain proper and accurate records on the Zoho platform.
  • Lead documentation process for incoming and outgoing calls/SMS through hotline and directly support formalities required for billing process.
  • Regularly follow-up with programs on the actioning and resolution of feedback and complaints and ensure that the feedback loop is closed.
  • Assist Program management in communications with complainant/feedback providers on follow-up, further inquiries, and responses in the relevant local languages.
  • Analyze and submit timely feedback monthly records.
  • Analyze and submit weekly hotline billing to Program Managers.
  • Strictly adhere to the standard operating procedures for handling sensitive and non-sensitive feedback and complaints.

Supervisory Responsibilities:

  • Feedback Desk Assistant.

Key Working Relationships:

  • Internal: Emergency Coordinator; MEAL Coordinator; Accountability Staff and Accountability Focal Points; Human Resources Manager, Gender & Protection Mainstreaming Advisor (NE); Operations and Program staff.
  • External: Partners staff, vendors, community members, visitors, and various stakeholders on the project.

Basic Qualifications
Education and Experience:

  • Bachelor’s Degree in Social or Management Sciences.
  • Minimum of 4 years professional experience in secretarial services.
  • Experience working with international NGOs in the area of emergency response and/or feedback response. Familiarity of e-voucher assistance, Nutrition, Shelter and WASH programming would be a plus.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Preferred Qualifications:

  • Experience in participatory action planning and community engagement.
  • Experience monitoring projects and collecting relevant data preferred.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Knowledge, Skills and Abilities:

  • Excellent interpersonal skills must be able to interact in a mature, professional, and friendly manner with local and international colleagues of differing religious and cultural backgrounds.
  • Ability to maintain confidentiality and privacy.
  • Ability to work effectively under pressure and to organize and prioritize a variety of initiatives.
  • Demonstrated commitment to gender-responsive and safe/dignified programming.
  • Attention to details, accuracy and timeliness in executing assigned responsibilities.
  • Proactive, results-oriented and service and customer-oriented.
  • Understanding of NGOs’ and other entities responsibility to protect beneficiaries from sexual exploitation and abuse.
  • He/She should be able to review and highlight opportunities for Protection, safeguarding and Gender mainstreaming in the proposed sector activities; And follow up to ensure, the team integrates the protection principles during activity design and implementation

Required Languages:

  • English, Hausa, Fulfilde, and language proficiency in Kanuri strongly required.

Travel:

  • Must be willing and able to travel up to 60% of the time to field locations throughout the work week.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:

  • Integrity
  • Continuous Improvement & Innovation.
  • Builds Relationships.
  • Develops Talent.
  • Strategic Mindset.
  • Accountability & Stewardship.

Interested and qualified candidates should:
Click here to apply

Job Title: Project Officer – Market

Job ID: 2200004I
Location: Maiduguri, Borno
Job Type: Full-time
Shift: Standard
Schedule: Regular
Job Level: Day Job
Travel: Yes, 50 % of the Time
Job: Program Management

Job Summary

  • Under the leadership of the THRIVE Market Manager, the Market Officer (MO) is a non-supervisory position, responsible for the daily project activities in her/his geographic location, while maintaining relationships with local partner staff as well as vendors and beneficiaries.
  • The MO, in collaboration with the local partner, will lead and validate vendor selection, ensure compliance with voucher methodology, collect data as guided by the MEAL Officer and assist the local partners in reporting.

Roles and Key Responsibilities
Coordinate market team activities are and clearly communicate:

  • In collaboration with Vendor Procurement/MEAL officer, support the vendor selection process.
  • Acts as the focal point for all communication with the market team daily workers.
  • Support partners officer with market activities capacity building.
  • Organizes the payment for the market team on a bi-monthly basis.
  • Holds daily debrief with the market team daily workers.
  • Plans market team daily workers’ activities/schedule.
  • Ensures that market team daily workers file is complete and includes: retainership agreement, ID photocopy, request for payment, sign-in sheets for hours worked.
  • Conduct weekly price monitoring with project and non-project vendors.
  • Participate to local coordination meetings with other food security actors.
  • If needed, support MEAL team in the field including registration, OSM, PDM.

Provide support to project vendors and market key stakeholders:

  • Ensure shop signs are displayed in front of each participant shop.
  • Coordinates all vendor support and communication.
  • Organizes weekly meetings with the market leaders.
  • Organizes meetings with project vendors as needed.
  • Organizes monthly meetings with project vendors to discuss distributions.
  • Ensures that all vendor documentation is complete (agreement, photos, identity cards, market assessment, etc.)
  • Carries out regular vendor spot checks.
  • In collaboration with the PM, collects and organizes project vendor payments.
  • In collaboration with the CAT Officer, carries out vendor training.
  • Compiles a document with information on market structure and key stakeholders’ information.

Provides feedback on project’s market activities to PM:

  • Provides information to the CAT Officer on troubleshooting needs
  • Provides feedback to the PM on program activities
  • In partnership with the CAT officer reviews vendor transactions
  • Documents good practices stemming from project implementation linked to market teams activities

Reporting:

  • Assist the local partner to prepare its progress reports to be submitted to CRS
  • Report on project activities
  • Collects three human interest stories with photos on project beneficiaries, of which one is of a project vendor
  • Any other task, assigned by supervisor.

Key Working Relationships:

  • Internal: Sector Advisor, Food Assistance, Market Manager MEAL Officers, CAT Officer.
  • External: Partner staff.
  • Supervisory Responsibilities: None

Work Conditions/Environment Conditions:

  • The position requires travel to hardship locations.

Education and Experience

  • University Degree in Social Sciences, Geography or any other relevant equivalent degree.
  • 4 to 6 years’ experience in project implementation preferably with an international humanitarian NGO.

Basic Qualifications (BQs):

  • Demonstrated experience in data collection.
  • Proven experience in group discussions and other participatory methods
  • Previous exposure to information and communication technology for development will be a plus
  • Demonstrated commitment to gender responsive programming.
  • Excellent organizational, analytical, oral and written communication skills.
  • Team-oriented and strong interpersonal skills
  • Ability to work effectively under pressure and to organize and prioritize a variety of initiatives
  • Willingness to travel about 60% of the time.

Knowledge, Skills and Abilities:

  • Must possess ability to handle multiple priorities in a fast-paced environment.
  • Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.

Required Languages:

  • English, Hausa, Kanuri preferred.

Travel:

  • English, Hausa, Kanuri preferred.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:

  • Integrity.
  • Continuous Improvement & Innovation.
  • Builds Relationships.
  • Develops Talent.
  • Strategic Mindset.
  • Accountability & Stewardship.

What We Offer

  • CRS offers a comprehensive benefits package including medical, dental, life insurance, vision, generous retirement savings plan and the opportunity to work in a collaborative, mission-driven culture that is committed to improving the lives of the poor throughout the world

Interested and qualified candidates should:
Click here to apply

Job Title: Project Officer, E-Voucher (Nigerian Nationals Only)

Location: Maiduguri, Borno
Employment Type: Full-time
Supervisory Responsibilities: None

Job Summary

  • S/he will coordinate and deliver various Red Rose, Zoho and other ICT4D related services in accordance with established agency ICT4D policies, procedures, and service standards to support high-quality mass distribution.
  • S/he will provide responsive, professional service and technical support to CRS staff and partners to ensure efficient operation and use of CRS information sharing, communication, and collaboration technologies.

Roles and Key Responsibilities

  • Deploy, configure, and maintain Red Rose devices and monitor databases, including networks, servers, and telecommunications.
  • Provide field-level technical support to vendors and staff on the CAT platform and CAT devices.
  • Troubleshoot and address any issues to ensure optimal performance of the networks, servers and devices.
  • Configure and maintain applications and CAT devices as per the CAT Strategy.
  • Responsible to provide and withdrawn CAT access to staff to ensure CAT access is limited to current team.
  • Communication with CAT platform service provider.
  • Provide timely and quality service delivery, technical support, and advice to user requests to ensure proper user access to agency business data and information.
  • In collaboration with relevant staff, maintain inventory of ICT4D equipment, hardware, and software and ensure adequate supply and functionality, both in the office and in the field.
  • Provide input to budget for ICT4D related expenses.
  • Coordinate relationships with suppliers to facilitate delivery of ICT4D-related services that meet CRS business requirements and needs.
  • Support capacity building initiatives, remotely or on-site, to staff, partners and end-users to ensure efficient and consistent adoption and use of ICT4D applications.
  • Prepare statistical reports on ICT4D-related data and metrics. As needed, implement measures to ensure required standards are met.
  • Export of campaigns data from CAT platform to Vector control team.
  • Export data from ZOHO platform and support with accountability reports.
  • Planning, development, implementation and management of CAT Strategy Component Trainings and ICT4D.
  • Directly provide user training and training support.
  • Create materials and presentations for trainings and reports.
  • Create and maintain inventory on training document versions, software, applications and reports. Maintaining documentation of processes, procedures and troubleshooting guides.
  • Assess user capacity and suggest trainings on areas in need of improvement.

Basic Qualifications

  • Bachelor’s Degree in IT-related field (Computer Science, Computer Networking, Programming, and Information Systems) highly preferred. Significant work experience in a directly related field combined with appropriate training/certificates will be considered in lieu of degree
  • Minimum of 4 to 6 years of relevant field-based experience support emergency projects.

Required Languages:

  • English, Hausa.

Travel:

  • Must be willing and able to travel up to 20%.

Knowledge, Skills and Abilities:

  • Desired certifications include Microsoft Certified Solutions Associate or equivalent, Cisco Certified Network Associate or equivalent, Microsoft SharePoint Foundations or equivalent and ITIL Foundation.
  • Minimum of two years of work experience in a position with similar responsibilities. Able to maintain confidential information.
  • Proactive, resourceful, solutions-oriented and results-oriented.
  • Demonstrated experience building ICT4D capacity with professional staff.
  • Knowledge of ICT4D trends, applications, and technologies.
  • Knowledge of MS Project and Office applications.
  • Expert-user level knowledge of agency-supported ICT4D solutions.
  • Solid knowledge of backup and disaster recovery systems.
  • Strong client-service focus; able to work with diverse groups of people in a team-oriented environment.
  • Skilled in obtaining information necessary to accomplish duties.
  • Able to prioritize work, multi-task and meet deadlines.
  • Problem analysis and problem resolution at functional level.
  • Able to quickly research, learn, and implement new technologies.
  • This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Preferred Qualifications:

  • Cultivates Constructive Relationships.
  • Promotes Learning.
  • Able to communicate technical ideas and concerns in a non-technical environment.
  • Able to adapt and learn. Willingness and ability to travel to field locations and sometimes on short notice.

Key Working Relationships:
Internal:

  • DCoP, Sector Advisors, Markets PM, MEAL Coordinator, MEAL Manager, Accountability Officers and Project Officers.

External:

  • Red Rose Team, Zoho, end-users, etc.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfil his or her responsibilities and achieve the desired results:

  • Integrity.
  • Continuous Improvement & Innovation.
  • Builds Relationships.
  • Develops Talent.
  • Strategic Mindset.
  • Accountability & Stewardship.

Interested and qualified candidates should:
Click here to apply

Job Title: Project Officer – WASH

Job ID: 22000042
Location: Maiduguri, Borno
Job Type: Full-time
Shift: Standard
Schedule: Regular
Job Level: Day Job
Travel: Yes, 50 % of the Time
Job: Program Management
Employee Status: Individual Contributor

Job Summary

  • This will be a hands-on field engineer position under the leadership and guidance of the WASH Infrastructure Program Manager.
  • S/he will be accountable for the technical contributions to WASH Infrastructure programming and construction project activities within the framework of the THRIVE program.

Roles and Key Responsibilities
Project Design and Implementation:

  • Work with the Infrastructure PM to develop detailed, site-specific work plans to ensure adequate technical oversight of all Shelter and WASH interventions at the field-level
  • Carry out field-level technical assessments and data analysis.
  • Supervise field-level WASH infrastructure works related to the project (e.g. supervision of contractors, suppliers, Partner staff, local artisans, and construction supervisors
  • Provide oversight of all construction administration activities for Shelter and WASH Infrastructure and provide certification reports for final completion and to initiate liquidations.
  • Coordinate the safety and quality component of the construction sites being supervised under the THRIVE program.
  • Contribute to the development of Bills of Quantities (BoQs), technical drawings, and tender documents.
  • Perform regular technical monitoring at local construction material vendor shops contracted to engage in CASH Voucher Assistance (CVA) for the provision of shelter material ensuring households receive the specified quality materials.
  • Provide technical support to construction supervisors, artisans and households during the redemption of material vouchers.

Security Management Responsibilities:

  • Responsible of the day-to-day security management as it relates to program implementation.
  • Abide by the security procedures and policies and report any breaches. Participate in personal safety training as required. Perform other relevant tasks as assigned.

Information Management / Reporting:

  • Report the daily progress of works to the Infrastructure PM.
  • Ensure that all WASH infrastructure data within the staff’s portfolio of sites is well managed and provides an accurate representation of the reality on the ground.
  • Submit regular reports related to the project’s WASH infrastructure to team lead.

Capacity Building:

  • Work closely with construction supervisors providing technical expertise related to the planned infrastructure works to be carried for Shelter and WASH, including but not limited to construction best practices and construction administration, water quality testing and treatment, and technical assessments.
  • Support construction supervisors to utilize simple infrastructure monitoring tools and supervision of local artisans. (e.g. checklists).
  • Support in trainings for ‘Community WASH Focal Points’ on WASH infrastructure monitoring, operations, and maintenance.
  • Provide training support and follow-up guidance to local artisans implementing THRIVE construction projects.
  • Review and highlight opportunities for Protection, safeguarding and Gender mainstreaming in the proposed sector activities and follow up to ensure, protection principles are integrated during activity design and implementation.

Key Working Relationships:

  • Internal: Program Managers, Community Liaison Officer, Procurement Officers, Finance Officers, Administration Officers, Protection Officers, MEAL team
  • External: Partner Staff (Including CMs and POs), Construction Supervisors, Contractors, Community Stakeholders, Community Based Committees, NFI Vendors.
  • Supervisory Responsibilities: None.

Basic Qualifications

  • Bachelor’s Degree in Civil Engineering, Building Technology, Hydrogeology or equivalent field experience.
  • Professional license is a plus.
  • Minimum of four to six years’ experience in water supply and sanitation project supervision, or construction management, with a balanced awareness of how to effectively manage.

Knowledge, Skills and Abilities:

  • Must possess ability to handle multiple priorities in a fast-paced environment.
  • Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.

Preferred Qualifications:

  • Experience working with Cash Voucher Assistance Shelter and WASH programming.
  • Experience engaging with and providing capacity strengthening of partner organizations.
  • Experience training local artisans on carpentry and masonry technics.
  • Experience in disaster risk reduction programming as related to multi-sectoral Shelter and WASH programming.

Required Languages:

  • English, Hausa, Kanuri preferred.

Travel:

  • Must be willing and able to travel up to 50%..

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity.
  • Continuous Improvement & Innovation.
  • Builds Relationships.
  • Develops Talent.
  • Strategic Mindset.
  • Accountability & Stewardship.

Interested and qualified candidates should:
Click here to apply

Job Title: Project Manager I – Infrastructure

Job ID: 22000046
Location: Maiduguri, Borno
Job Type: Full-time
Shift: Standard
Schedule: Regular
Job Level: Day Job
Travel: Yes, 20 % of the Time
Job: Program Management
Employee Status: Individual Contributor

Job Summary

  • The Program Manager I – Infrastructure will oversee THRIVE WASH and Shelter Infrastructure programming.
  • S/he will line manage a team of Field Engineers and will be responsible for building their technical design and construction supervision capacity as needed.
  • S/he will be responsible for both technical quality and compliance with project management standards as part of the day-to-day operations of CRS’ Shelter and WASH activities.
  • Her/his management skills and knowledge will ensure that the THRIVE delivers high quality programming and continuously works towards improving the impact of its programming.

Roles and Key Responsibilities

  • Manage and implement all activities throughout relevant project cycles – project design, start-up, implementation, and close-out – to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and management tools.
  • Effectively manage talent. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
  • Ensure Shelter and WASH engineers respect CRS protocols and follow best practices during all Shelter and WASH programming activities.
  • Champion learning with project staff and partner teams. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
  • Act as a key resource person in project design and proposal development in respective programming area, gap-filling and taking on growth responsibilities, as needed.
  • Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.
  • Help identify, assess, and strengthen partnerships relevant to emergency projects, applying appropriate application of partnership concepts, tools and approaches.
  • Coordinate and monitor financial and material resources relevant to project needs. Through planning and oversight ensure efficient use of project resources.
  • Support donor reporting, if needed.
  • In coordination with the Sector Advisor and the Procurement Team, and as per CRS standard procedures, 1) identify and assess contractors, construction suppliers, vendors of Shelter and WASH NFI’s. 2) prepare and review contracts and documentation for works, 3) Assist and contribute to bid committees.
  • Lead all assessments for Shelter and WASH together with the Hygiene Promotion PM.
  • Support the Hygiene Promotion PM as necessary to analyze data from base line surveys, OSMs, PDMS, and learning workshops, and community feedback reports before launching interventions.
  • In close coordination with the Hygiene Promotion PM, develop designs and BOQs for WASH infrastructure including but not limited to latrines, bathing areas, drainages and water points. Ensure that these are sound from a qualitative, quantitative, and culturally appropriate point of view and follows SPHERE standards.
  • Lead the management of contractors and support Field Engineers to push for high-quality implementation. Monitor field engineers to ensure on time quality construction.
  • Liaise with CRS Procurement and Logistics teams to ensure material procurement and construction contracts are delivered according to program needs and on schedule to sites.
  • Ensure regular contact with key community stakeholders ensuring that all construction activities have been approved and appropriate agreements are in place.
  • Plan all construction activities in close coordination with the Hygiene Promotion PM and manage works to schedules. Provide regular updates to the master Shelter and WASH programming detailed implementation plan.
  • Champion learning with project staff and partner teams. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.
  • Act as a key resource person in project design and proposal development in respective programming area, gap-filling and taking on growth responsibilities, as needed.
  • Support the Sector Advisor to prepare plans, proposals, and budgets for project extensions and new program opportunities
  • Ensure the development and implementation strong MEAL systems using appropriate CRS tools and resources to maximize Shelter and WASH impact on beneficiaries.
  • Ensure Field Engineers engage stakeholders in both host communities and IDP’s in consultation, mobilization, and construction activities.
  • Ensure Field Engineers monitor community construction supervisors and contractors for adherence to Health and Safety standards during construction activities.
  • Review and highlight opportunities for Protection, safeguarding and Gender mainstreaming in the proposed sector activities and follow up to ensure, protection principles are integrated during activity design and implementation.

Supervisory Responsibilities:

  • Supervise all WASH Field Engineers
  • Ensure timely and quality adherence to CRS Performance Management System for all staff under his/her supervision.

Key Working Relationships:

  • Internal: Program Managers, Emergency Coordinator, Liaison officer, Head of Office, Procurement Officers, Finance Manager, Administration Manager.
  • External: INGOs, UN, community actors, vendors.

Basic Qualifications

  • Bachelor’s or Master’s Degree in Engineering, Hydrogeology or Construction Engineering.
  • 7 to 9 years experience working with INGOs in the field of WASH and implementation experience of water supply, sanitation, construction, or infrastructure projects.

Knowledge, Skills and Abilities:

  • Strong critical thinking and creative problem-solving skills with ability to make sound judgment.
  • Strong relationship management skills and the ability to work effectively with culturally diverse groups.
  • Strong written and verbal communication skills with ability to write reports
  • Proactive, results-oriented, and service-oriented

Preferred Qualifications:

  • Experience working with RedRose platform.
  • Experience engaging with partner organizations.
  • Experience contributing to the development of technical proposals.
  • MEAL skills and experience preferred.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Required Languages:

  • English Fluency, Hausa and Kanuri is an added value.

Travel:

  • Must be willing and able to travel up to 20%.

Agency-wide Competencies (for all CRS Staff):
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship

Interested and qualified candidates should:
Click here to apply

Note

  • Nigerian Nationals Only.
  • All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.
  • Qualified females are strongly advised to apply.
  • Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.
  • Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
  • All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.
  • Qualified females are strongly advised to apply.
  • CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.
  • CRS is an Equal Opportunity Employer

Application Deadline  1st March, 2022.