United Nigeria Airlines Recruitment 2022 for a Station Manager – How to Apply

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United Nigeria Airlines Job Recruitment 2022 – We are glad to inform the general public that United Nigeria Airlines is recruiting suitably qualified candidates to fill the vacant job positions in their company. Interested applicants should kindly follow the job application guidelines below to apply successfully.

United Nigeria Airlines – Private Airlines Services Limited (Operators of United Nigeria) is a wholly Nigerian company incorporated under the Companies and Allied Matters Act of 1990 at the Corporate Affairs Commission to offer commercial air transportation services under the registered tradename; United Nigeria.

We are recruiting to fill the position of:

Job Title: Station Manager

Location: Anambra and Other Locations
Employment Type: Full Time
Reports to: HGO

Job Description

The Station Manager is to ensure on time performance of all domestic, Regional and international flights, transit passenger, baggage, cargo and aircraft activities with the highest standard of service and efficiency rendered to passengers and customers of the airlines with safety, security and on-time departure being top priority.

Job Responsibilities

Oversees all aspects of the station’s operations ensuring safe, punctual, efficient and smooth operations.
Assumes direct responsibility for his Station Agents, Customer Service Agent, Security Staff, Ticketing and Reservation Officers, Dispatcher, Ramp Agent, Driver, Catering Officer) Check- in Agent and Baggage Handlers etc)
Directs all activities related to Station Operations and Coordinates all functions to ensure superior customer service, operational integrity, and positive employee relations.
Develops schedules ensuring cost compliance and allocating needed resources
Ensures customer service representatives are fully trained, knowledgeable and provide superior customer service.
Ensures compliance with all UNA Ground Operation’s Manual, Load Manual, Station Manuals and other documents relevant to the management of the station.
Ensures compliance with International, Federal, State and Local Aviation Regulations
Identifies and manages station problems, investigate and provides recommendations for operational efficiency for Management
Makes yearly plans and budgets for the station. Negotiates and manages airport specific contracts, quotations and follows up service compliance in accordance to the existing contracts.
Initiates service recovery efforts in the event of operations irregularities in cooperation with Operational Dispatch.
Verifies and approves all station related invoices and reports any mistakes accordingly.
Involves in station staff recruitment, initiatives disciplinary hearings, training, development and motivational exercises for station staff
Provides leadership and guidance to the ground handling agents and UNA staff
Represents UNA at all Airport related functions, meetings and liaises with airport authority and governmental offices.
Ensures company brand and values compliance
Performs any other duties that may be assigned by management from time to time.
Ensures having meetings with his team
Ensures team work in the station
Maintain excellent relationship with Aviation Authorities-NCAA, FAAN, NAMA and NIMET and others-bankers, hotel, car hires etc
Complete quarterly and annual appraisal and staff assessment and make recommendations and submit to HGO.
Submit to FAAN, NAMA, NCAA all relevant official documents required by regulation.

Minimum Requirements

Candidates should have a minimum of a Bachelor’s Degree/HND in any discipline
Having a Master’s Degree is an added advantage.
Must be able to work late hours and multi-task.
Minimum of 4 years’ experience as a Station Manager
Knowledge of Nig.CARs Knowledge of Ground Handling Operations will be of advantage
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent sales and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to direct and develop staff.
Ability to develop working partnerships with all staff in airlines at the airport
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Must be smart enough to take critical decisions within a very short time limit
Proficient with Microsoft Office Suite or related software.

How to Apply

Interested and qualified candidates should forward their Application (indicating location) and CV to: careers@flyunitednigeria.com using the Job Title as the subject of the mail.